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ArtiStor.com Escrow Info


Buy Only From Artistor Without the Fear of Fraud

You may purchase any product from Artistor using Escrow.com instead of the Artistor.com shopping cart. You must provide to Escrow.com the name of the product, the product's weight, and your shipping option. This page explains how Escrow.com works:

Step 1: Customer and Artistor Agree to Terms

Both parties agree to terms, which includes a description of the merchandise, sale price, number of days for the Buyer's inspection, and shipping information. If the Customer choose the Escrow option, Artistor will sign in to Escrow.com and creates a transaction. (Or, if the Buyer desires to create the escrow transaction, they may do so by becoming a registered user with Escrow.com. Registration is free.) The initiating party at Escrow.com defines the terms of the transaction and provides information about the merchandise. This information includes:
  • E-mail address of the other party (Artistor's email for this purpose is Escrow@Artistor.com)
  • Length of inspection period (up to 10 days)
  • That the Customer/Buyer is responsible for paying the escrow fee to Escrow.com
  • Delivery options
  • Shipping costs

The initiating party confirms the information entered, and agrees to the escrow instructions. The other party is notified by e-mail, to sign in and agree to the terms of the transaction provided by the initiating party.
After both parties have agreed to the terms, the Buyer will be asked to submit payment to Escrow.com.

Step 2: Buyer Pays Escrow.com

The Buyer submits their payment to a subsidiary of Escrow.com. Escrow.com accepts PayPal, Discover, Visa, Mastercard, American Express, wire transfers, money orders, or checks. Each of the payment options has a different transaction fee - to find out more, try the Artistor ships the merchandise to the Buyer using an approved delivery service. Artistor must initially pay for the shipment of the merchandise. The Buyer is ultimately responsible for paying the shipping costs and, thus, Artistor will be reimbursed when the transaction is complete. After Artistor has shipped the merchandise, it must sign in to Escrow.com and provide the tracking information. If no shipping was required, this step is not necessary.
Both Artistor and the Buyer may sign in to Escrow.com and use the tracking information to follow the shipment.
The inspection period will not begin until Escrow.com has confirmed delivery of the merchandise

Step 4: Buyer Accepts the Merchandise

When the Buyer accepts the merchandise or the inspection period expires (at which point, the Buyer automatically accepts), the disbursement of payment will begin. Payment is sent to Artistor with escrow fees and shipping costs deducted, if applicable.

or Alternate Step 4: If Buyer Rejects the Merchandise

When the Buyer clicks on the reject button during the inspection period, Escrow.com will e-mail Artistor that the Buyer has rejected the merchandise. The Buyer has 10 days to ship the merchandise to Artistor's address (612 North Highland Avenue, Los Angeles, CA 90036-2018) after they reject the merchandise. The Buyer is responsible for paying the escrow fee, return shipping costs, and insurance costs upon rejection. The same method of shipping must be used for return shipment that was used to deliver the merchandise. After the Buyer has shipped the merchandise, they must sign in to Escrow.com and enter the shipping company and tracking information. Escrow.com will e-mail Artistor indicating that the merchandise has been shipped. The e-mail will include all shipping information to allow both parties to track the return shipment.
Upon delivery of the shipment, Artistor must accept or reject the returned merchandise within 10 days or the inspection period will automatically expire.

If Artistor Accepts the Returned Merchandise

If Artistor clicks the accept button during the inspection period, or fails to accept or reject during the inspection period, Artistor will have accepted the returned merchandise. On return, Escrow.com will reimburse the Buyer the Purchase Amount less escrow and original shipping fees. Escrow.com will pay the original shipping fee to Artistor. The Buyer is responsible for return shipping fees. Upon completion of the disbursements, escrow is closed, and the transaction is over.

If Artistor Rejects the Returned Merchandise

If Artistor rejects the merchandise during the return inspection period of 10 days, Escrow.com will e-mail the Buyer indicating Artistor's decision to reject the returned merchandise. A dispute can happen in one of two situations: 1) the returned merchandise is not in the condition it was when it was originally shipped, and 2) the Buyer and Artistor have a disagreement over who should pay charges related to insuring shipment.
Escrow.com will hold the funds in escrow until the dispute is resolved. The money will be paid to the all parties, escrow is closed, and the transaction is over

Step 5: Escrow.com Pays Artistor

If the Buyer accepts the merchandise, Artistor will be paid. Escrow.com will send a check to Artistor and the transcation is over.

What are the Benefits of Utilizing Escrow.com?

Escrow.com, an accredited escrow company, acts as a secure third party to protect the Buyer and Artistor.
How Buyers are protected:
  • Escrow.com tracks the shipped merchandise and verifies it was delivered.
  • Artistor isn't paid until the Buyer accepts the merchandise, or the inspection period expires.

How is Artistor protected:

  • Escrow.com confirms when the Buyer receives merchandise.
  • Artistor is authorized to ship only after Escrow.com verifies good funds.


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